Payment and Shipping

Dear Customer,
ascopharm offers you the following payment methods. Please select the optimal payment method for you.

Please note that the shipping costs are partly dependent on the selected payment method.

ascopharm-customers pay safe and comfortable:

1.  | via Amazon Payment

  • With Amazon Payments you can use your Amazon account to pay.

2.  | via PayPal Express

  • The Express purchase process allows you to complete your purchase with in just a few steps. This means that you can use your shipping and invoice data stored securely with PayPal during the purchase process and do not have to re-enter this data.
  • Please make payments via PayPal to

3.  | via paydirekt

  • Just pay by paydirect. After purchase, you will be redirected to the paydirect page with your pay-direct access data. Sie haben noch keine Zugangsdaten? Nach dem Bestellprozess können Sie einfach überprpüfen, ob Ihre Bank bereits an paydirekt teilnimmt. Ist das der Fall, können Sie Ihre paydirekt Zugangsdatzen auch direkt im Bestellprozess auf der Website Ihrer Bank anlegen.

4. | via invoice

  • Pay the invoice amount within 14 days without deduction. Delivery on account requires a positive credit assessment. We reserve the right to change your order to another type of payment after successful credit checks. In this case, you will receive further information by e-mail after processing your order.

5. | direct debit with 3% discount

  • Benefit from 3% discount for direct debit payment.
  • Prerequisite is a valid issued SEPA direct debit mandate (with your signature) and an online customer account.
  • Download the form: SEPA-direct-debit. Please fill in the form and send it back to us by mail.
  • The purchaser assured that the bank account has sufficient coverage.

6. | via credit card

  • Use your credit card to settle your account with quickly and comfortably
  • ascopharm and credit card providers use the safest methods – Mastercard SecureCode and 3D Visa SecureCode
  • Security offers the TLS encryption of our website

7. | via advanced payment with 3% discount

  • After the order has been placed, transfer the invoice amount to our account, the delivery will be effected immediately after receipt of payment
    Please use one of the listed bank details for your transfer:Harzer Volksbank eG
    IBAN DE35 8006 3508 4049 0700 00
    IBAN DE42 2501 0030 0016 0443 05
    BIC PBNKDEFF250Nord LB Hannover
    IBAN DE13 2505 0000 0199 9441 17

8. via cash on delivery

  • fast delivery thanks to immediate delivery
  • Pay to the delivery
  • Please note that there is an extra charge for this type of delivery, see below shipping costs.
  • The COD charges (currently 3,60 €) are to be borne by the recipient.
  • Cash on delivery costs in the amount of € 9.60 plus postage.(Overview)

ascopharm gmbh reserves the right to exclude payment methods in individual cases.

Shipping costs

Domestic deliveries
As an ascopharm customer, you only contribute EUR 3.80 to the shipping and packaging costs.
From an order value of EUR 35.00, ascopharm bears the entire shipping and packaging costs (domestic).From an order value of at least € 35, delivery within Germany is generally free of charge for our customers!
For delivery by cash on delivery, a fee of 3.60 euros (+2.00 € transmission fee to the deliverer) is charged regardless of the order value.

International deliveries
International deliveries are only possible if the customer pays the full postage costs. These depend on the desired delivery address and the weight of the selected goods (overview of weight-dependent shipping costs).
The actual shipping fees are therefore only determined and displayed at the end of the order.

When paying cash on delivery to a delivery country from zone 1, we charge cash on delivery costs of € 3.80 plus the stated postage costs.
If you pay cash on delivery to a delivery country from zone 2, there are cash on delivery costs of € 9.60 plus postage.

Payment on delivery to a delivery country larger than zone 2 is not possible. Please select one of the payment methods offered.

In order to guarantee a short delivery time, we send our products directly from Wernigerode with the Deutsche Paketpost (DHL) via Weltpaket Premium.

Shipping costs are only correctly calculated for a delivery weight of up to 31.5 kg. If your order reaches a higher delivery weight, we will inform you separately about the costs incurred.

You can find further important information under our General Terms and Conditions.